Privacy Policy

At Borko Radivojević, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. We believe in transparency and minimal data collection—we only gather what's necessary to respond to your inquiries and booking requests.

1. Information We Collect

We collect personal information only when you voluntarily provide it through our contact and booking forms:

• Contact Form: First name, last name, email address, phone number (optional), and your message
• Booking Form: Name, email address, phone number (optional), project type, and additional notes
• Automatic Data: Your browser's language preference (detected via Accept-Language header) to display content in your preferred language
• No Tracking: We do not use cookies for tracking, analytics, or advertising purposes

2. How We Use Your Information

The information you provide is used solely for the following purposes:

• Responding to your inquiries and questions submitted through the contact form
• Coordinating recording studio session bookings and project details
• Communicating with you about your requests via email or phone

3. Data Storage and Retention

Your privacy is important to us. When you submit a form, your information is sent directly to our email inbox via a secure SMTP connection (TLS encryption). We do not store your data in any database on our servers. Your information exists only in the emails we receive, which we retain as long as necessary to fulfill your request and maintain our business correspondence records. You may request deletion of your data at any time by contacting us.

4. Third-Party Services

To provide our services, we use the following third-party providers:

• Email Service Provider: We use an SMTP email service to deliver form submissions. Your form data is transmitted securely via TLS/SSL encryption. Please refer to your email provider's privacy policy for details on how they handle email data in transit.
• Google Fonts: We use Google Fonts to display web typography. Google may collect usage data when fonts are loaded. See Google's Privacy Policy for more information.
• Image Hosting Services: We load images from Unsplash and Pexels. These services may collect data when images are accessed. Please review their respective privacy policies.

5. Cookies and Tracking

We do not use cookies for tracking, analytics, or advertising. We do not use Google Analytics, Facebook Pixel, or any other tracking technologies. Your browsing behavior on our website is not monitored or recorded. The only automatic data we collect is your browser's language preference to provide a localized experience.

6. Your Rights (GDPR Compliance)

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal data from our records (emails).
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. Form submissions are transmitted using TLS/SSL encryption (HTTPS), and our SMTP email service uses secure port 465 with TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Our website serves visitors from around the world, including the European Union, Romania, and Serbia. When you submit a form, your data is transmitted via email, which may involve servers located in different countries. We use secure transmission protocols (TLS/SSL) to protect your data in transit. If you are an EU resident and have concerns about data transfers, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us: